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FAQs

Find our advices and wipe your doubts

Your satisfaction is our top priority. We work closely with you to bring your door closer ideas to life, keeping communication open throughout the process.

About Door Closers

What types of door closers do you offer?

We offer a wide range of door closers suitable for both aluminum and wooden doors. Our selection includes exposed door closers, concealed door closers, and heavy-duty door closers, all designed to meet various requirements for durability, functionality, and aesthetics.

Can I customize the door closers with my company's logo?

Absolutely! We understand the importance of branding. You can customize our door closers with your company’s logo. Just provide us with your design, and we’ll take care of the rest to ensure your brand stands out.

What color painting can I choose for my order?

You can choose from a wide range of colors for your door closers. We offer standard colors like silver, black, and white, brown, as well as custom colors to match your brand or project needs. Just let us know your preference, and we'll make it happen!

What is the lifecycle of your door closers?

Our door closers are built to last. Each unit is tested for up to 300,000 cycles, ensuring long-term reliability and performance. This makes them a cost-effective choice for high-traffic areas.

Do your door closers come with any certifications?

Yes, all our door closers comply with international standards and come with necessary certifications such as CE, and ISO. These certifications guarantee the quality and safety of our products.

How do you ensure the quality of your door closers?

Quality is our top priority. We have a dedicated quality control team that inspects each door closer at multiple stages of production. Additionally, we perform rigorous testing to ensure each unit meets our high standards before it reaches you.

How do you deal with the defected products?

We will make replacement for you or refund the defected amount in your new order, so you won't have any worries when cooperating with us.

About Kinghome Company

Are you a manufacturer or trader?

We are a direct factory with 10 advanced production lines, 240 skilled staff, and a professional R & D team to serve over 400 clients worldwide in the past 18 years. We are not only a trustworthy supplier but also a reliable partner to all our customers.

How can I place an order?

First, let us know which door closer you need and the model number. You can contact us through our contact form or by email. Once we confirm the specifications, we'll send you a PI. After you complete the payment, we'll arrange the shipping of your order.

What is your minimum order quantity?

For standard products, the minimum order quantity is normally 50-100pcs. For customized products, the MOQ will be 2000pcs per item. Of course, if the quantity is large, the price will be more favorable. For further details, feel free to contact us at any time.

Can I get a sample before placing an order? Is it free of charge?

Yes, we are always pleased to offer free sample for the customers to make quality evaluation before confirming order. And you are kindly requested to cover the delivery cost at your side.

What are the payment options?

We offer flexible payment options including T/T, L/C, PayPal, and western union. Typically, we require a 30% deposit upon order confirmation, with the remaining 70% payable before shipment.

How soon can I get my goods after making a deposit?

After making a deposit, you can expect to receive your goods within 4-6 weeks, depending on order size and customization requirements. We’ll keep you updated throughout the process to ensure timely delivery for your order.

What is the warranty for your products?

We offer a 2-year warranty on all our door closers. This covers any manufacturing defects and ensures you receive high-quality, reliable products. If you encounter any issues, please contact us for prompt assistance.

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Get A Free Sample Now!

Kindly check our door closer quality by yourself and you will see that you have found the right supplier.

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